Desktop Access

We know how busy frontline ED staff are, and that they need systems, which are simple, safe and fast to use

Now you can reach out and connect in real time with Urgent Care clinics to safely transfer those non-emergency patients who do not need to be in your ED

Digital waiting room display

Inform and empower your ED waiting room

Choose the languages that reflect your patient community best

Reduce aggression levels towards triage staff


De-congest your busy ED by empowering patients with minor problems to start their journey in primary care

Reduce wait times for patients

Improve health outcomes and quality of care

Free up your team, beds and clinical resources to focus on patients with medical emergencies

Lift staff morale

"What do users say about Emergency Q?"

“When the EQ team first came to us, I thought 5 less patients a day would be a success, little did I know we would soon see 45 less on our busy days.”

Dr Willem Landman
Clinical Director, Emergency Department, Waitemata DHB, NZ

“Since Emergency Q started it feels like the level of verbal abuse has dropped significantly... even if people choose to stay they tend not to be angry about the wait as we have offered them an alternative and they can see the wait time on the screen.”

Lana Temara
Senior Nurse, Middlemore Hospital, NZ

“Emergency Q saved our bacon last winter.”

Dr Jeremy Dryden
Clinical Head, Emergency Department, Middlemore Hospital, NZ

“It was absolutely fantastic, 100% happy as. It was just amazing!”

George Hall
Patient, Waikato ED, NZ